Política de envío

Every Casa Maria piece is made by hand in Mexico — crafted slowly, shipped carefully.

Order Processing

All orders are processed within 3–5 working days before dispatch. Made-to-order and custom pieces such as (Talavera Lamps & Table Runners) require additional lead time. 

Where We Ship

We currently ship to the following countries:

• 🇲🇽 Mexico — domestic delivery
• 🇬🇧 United Kingdom
• 🇺🇸 United States
• 🇨🇦 Canada

Delivery Timeframes

Timeframes are estimates from dispatch and may vary during busy periods or due to customs clearance.

Shipping Costs

Destination	Standard Rate	Free Shipping
United Kingdom	£30.00	Free over £250
United States	$45.00	Free over $300
Canada	CA$45.00	Free over CA$450
Mexico	MX$150	Free over MX$500

 

We work hard to keep shipping fair and transparent.

Customs, Duties & Import Taxes

All Casa Maria pieces are made and dispatched from Mexico. Orders to the UK, US, and Canada are international imports and may be subject to customs duties and import taxes.

At Casa Maria Homeware we ship DDP - Delivered Duty Paid a fully landed cost option as standard.

What does this mean? All duties, taxes, and import charges are calculated and collected upfront, so your order arrives at your door with nothing further to pay. We ship internationally via FedEx and DHL, both of which handle customs clearance on your behalf.

If you choose not to include duties at checkout, charges may be levied by your country's customs authority upon arrival and will be the responsibility of the recipient.

Packaging & Fragile Items

Fragile items are packed using double - walled boxes and wrapped in foam for added protection. However if your order arrives damaged, please photograph the packaging and the item before handling it further and contact us within 48 hours of delivery at david@casamariahomeware.com. We will work with you to resolve the issue as quickly as possible.

Returns & Exchanges

For full details on returns, exchanges, and damaged goods, please refer to our Returns Policy.

Questions?

If you have any questions about your shipment, tracking, or customs, please don't hesitate to get in touch at david@casamariahomeware.com